Privacy Policy

NeoEngress Simulations is committed to protecting the Privacy and Personal Information of our customers and website users. It is important for you to understand what Personal Information you may be disclosing to us by using our website, how such information will be used, who may access it, and how to remove it when needed.

Personal Information means information about an identifiable individual. It includes information that you have provided to us or was collected by us on this site. It may include details such as your name and address, age and gender, transaction records with us, phone number or email address to the extent permitted by local laws. 

This Privacy Policy governs your use as a visitor and/or user to NeoEngress website and associated social media pages which reference this Privacy Policy. Please read the Privacy Policy carefully. By using, accessing and/or visiting the NeoEngress Site, you accept and agree to this Privacy Policy. If you do not accept and agree to the Privacy Policy, you should immediately stop using, accessing, and/or visiting the NeoEngress Site.

Our website may contain links to other third-party websites. If you follow a link to any of those third-party websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for their policies or processing of your Personal Information. Please check these policies before you submit any Personal Information to such third-party websites.

NeoEngress’ services are intended for general audiences but are not for children under the age of 13. We do not knowingly collect Personal Information from children under the age of 13 and if we become aware of such collection, we will take reasonable steps to delete any such information as soon as practicable.

 

This Privacy Policy is intended to explain our privacy practices and covers the following areas:

  1. What Personal Information about you we may collect;

  2. How we may use your Personal Information;

  3. How we protect your Personal Information;

  4. Our Cookies Policy.

  5. How changes to this Privacy Policy will be made.

1. Types of Information We May Collect About You

  • Website and communication usage details of your visits to the website and information collected through cookies and other tracking technologies including, but not limited to, your IP address and domain name, your browser version and operating system, traffic data on our site, web logs, communication data on our site, and the resources that you access;

  • Personal Information that you provide to us, such as when using the contact form on our website, including your name, email address, and other contact details;

  • Our correspondence. if you contact us, we will typically keep a record of that correspondence; 

  • Information about how you use our products and services such as how our products are set up in your installation, technical support records reflecting your application of our products. We collect this information in order to develop and improve our products and services, and to understand what your usage patterns and preferences are so that our services would be more relevant to you; 

  • Device Information such as information about your operating system, browser, software applications, IP address, geolocation, security status and other device information typically when they are required during troubleshooting. 

2. Use of Your Personal Information

When you’ve made purchases or requested services, certain Personal Information will be required from you and be used to administer our services, including to carry out our obligations arising from any agreements entered into between you and us, or to notify you about changes to our services and products. 

We may analyze the Personal Information we hold in order to better understand your usage patterns, preferences and marketing requirements, as well as to better understand our business and develop our products and services; 

In the event that any changes took place with our business, or modifications were made in our policies, we may update you through your contact info if you’ve opted to stay informed. 

User information may be processed anonymously for demographic statistic purposes. Materials generated based on such statistics would be disassociated from your identity, and may be presented to third party entities for our business activities. 

We may process your Personal Information to comply with our regulatory requirements or dialogue with regulators as applicable which may include disclosing your Personal Information to third parties, the court service and/or regulators or law enforcement agencies in connection with inquiries, proceedings or investigations by such parties anywhere in the world or where compelled to do so. Where permitted, we will direct any such request to you or notify you before responding unless to do so would prejudice the prevention or detection of a crime.

3. Protection of Your Personal Information

Our website is hosted on wix.com, and we also store a copy of our customers’ information on our devices. 

Your personal information is primarily stored on wix servers. Please refer to wix privacy policies regarding backend data security. You are responsible for keeping your personal password confidential and for complying with any other security procedures that we notify you of. We ask you not to share your password with anyone.

We use physical, electronic and procedural safeguards to protect against unauthorized access, use, modification, destruction, disclosure, loss or theft of your Personal Information in our custody or control. 

4. Cookies policy

By continuing the use of our websites (www.NeoEngress.com), you consent to the use of cookies in accordance with this Cookies Policy. 

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating web domain on your subsequent visits to that domain. Most web pages contain elements from multiple web domains so when you visit the Website, your browser may receive cookies from several sources. 

Cookies are useful because they allow a website to recognize a user’s device. Cookies allow you to navigate between pages efficiently, remember preferences and generally improve the user experience. They can also be used to tailor advertising to your interests through tracking your browsing across websites. 

Session cookies are deleted automatically when you close your browser and persistent cookies remain on your device after the browser is closed (for example to remember your user preferences when you return to the site). 

Cookies related to your visits to our site are maintained by wix services and is automatically handled by their server and your own web browsers. NeoEngress Simulations has no use of any of these cookies and will not attempt to acquire these files. 

You may disable cookies for our site in your web browser settings. However, we won’t be able to grant you access to reserved sections of our site. 

5. Changes in this Privacy Policy

We may change the content of our websites and our Privacy Policy may change from time to time in the future. If we change this Privacy Policy, we will update the date it was last changed below. If these changes are significant, we will indicate them clearly on our Website. 

This Privacy Policy was last updated on 10 Oct, 2020.